Network infrastructure

The network everything else in the building depends on.

Design, installation, cabling, firewalls and the monitoring that keeps a business network stable. On your premises, in a data centre, or split across both.

Design and installation
Firewalls and access control
Remote and on-site support

Most networks were never designed

They accumulate. A router from the internet provider, a switch somebody bought when the ports ran out, access points added each time the far end of the office complained, and a firewall that is either absent or was configured once by somebody who has since left. It works, until the day it does not, and when a network stops everything on it stops at the same time.

We design it deliberately, install it, secure the edge, and stay responsible for it afterwards. That last part is the one that matters: a network is not a project you finish, it is a thing that has to keep working while people use it.

This page is about the network itself. If the servers sitting on it need looking after, that is server management. If they would be better off not in your office at all, that is hosting.

What we do

From the floor plan to the firewall rules

Design

The architecture planned around how the business actually works: how many people, in which rooms, needing to reach what, and what happens when that doubles.

Installation and cabling

On-site installation, structured cabling and device configuration. Done once, labelled, and documented so the next person can read it.

Servers

Physical, bare metal or cloud-hosted servers deployed and configured to sit properly on the network rather than bolted onto it.

Firewalls and access control

Enterprise firewalls with threat management, intrusion prevention and rules that reflect who should reach what, not just what was easiest to allow.

Wireless

Access points placed for coverage rather than for proximity to a power socket, with guest access kept away from everything else.

Monitoring and support

Remote monitoring, updates and security checks, with a person to call when something is wrong.

How the work is bought

Three ways to engage us

One-time setup

A new office, an upgrade, or an urgent failure. Professional setup and fast response to get operations back.

Maintenance contract

Proactive monitoring, regular updates, security checks and performance work, on an agreed scope and a fixed monthly cost.

Remote and on-site

Remote troubleshooting for most things, and somebody physically there when a cable, a port or a piece of hardware is the problem.

Hardware we work with

Routers, switches and access points. Physical and bare-metal servers. Cloud-hosted infrastructure in the data centres we already operate in.

We are not tied to one vendor and we do not mark hardware up as a business model. If what you already own is fit for the job, the honest answer is to keep it and configure it properly.

Questions

What people ask first

Will you work on a network you did not build?

Usually, yes, and it is most of what we do. We audit what is there first and tell you what needs attention in what order, rather than proposing to replace everything because that is simpler to quote.

Do we have to buy the hardware from you?

No. We will specify it and you can buy it wherever you like. We can supply it if you would rather have one invoice and one place to chase.

Can you come on site?

Yes, within the region. Most issues are resolved remotely, and cabling, hardware faults and new installations are not, so on-site work is part of the maintenance options rather than an exception to them.

How big does a business need to be for this?

Small enough that nobody in the building is a full-time network engineer, and large enough that an hour of everyone being offline is expensive. In practice that starts around ten people.

Is this the same as server management?

No. This is the network: cabling, switching, routing, wireless and the firewall. Server management is patching, monitoring and backups on the machines themselves. Plenty of clients take both, and they are priced separately so you can take one.

Not sure what you are actually running?

That is the normal starting point. We will audit what is there and tell you what needs attention first.

Ask for an audit